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Location
Ripon
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Job title:
Service Advisor
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Sector:
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Job type:
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Salary:
£24000 - £26000 per year
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Contact email:
Joeb@mpi.ltd.uk
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Contact phone:
01992 501111
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Job ref:
MP178162CT3720-ServiceAdvisor/JB
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Duration:
Permanent
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Start date:
ASAP
Salary: Basic salary of £24,000 - £26,000 per annum with OTE.
Hours: 42.5 Hours per week
Our client are looking to recruit a Service Advisor based at Ripon.
As a Service Advisor your duties will include:
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
- Advising on technical queries/issues.
- Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
- Sell customer repairs/parts etc., and finalising the invoice on completion.
An ideal Service Advisor will hold the following skills and experiences:
- Motivated, with a proactive approach to customer service.
- Enjoy the challenge of influencing the success of the Service department.
- Customer relations experience.
- Excellent interpersonal and organisational skills and be well presented.
- Must be IT literate, and a working knowledge of Kerridge would be advantageous.
Salary: Basic salary of £24,000 - £26,000 per annum with OTE.
Hours: 42.5 Hours per week, Monday – Friday, 8am – 6pm. Rota’d Saturday’s
Rewards and Benefits:
As well as a competitive salary, our client offer the following benefits:
- 30 days holiday a year (inclusive of Bank Holidays), plus an extra day off on your birthday.
- Pension scheme with life cover (including independent financial advice).
- Healthcare cash plan.
- State-of-the-art working environments and facilities.
- Employee vehicle-discount schemes.
- Refer a friend or customer schemes.
- High-street discounts and cashback.
- Health and Wellbeing employee assistance programme.
- Childcare vouchers.
- Cycle to work scheme.
- Eyecare vouchers.
- Free flu jabs.
- Tool insurance.
- Social events.
- Dedicated internal and manufacturer training and development programmes to nurture you through your career and make the most of your talent.
About Our Client:
Our client are the largest prestige motor group covering Cumbria, the North East, Lancashire, North Yorkshire and the South of Scotland and has been successfully trading for over 40 years. Privately owned and family run, the company prides itself on its professional yet personal approach in dealing with and supporting its customers and staff, always committed to the communities it serves. Our client currently has 6 BMW and MINI retailers as well as operating 8 franchise dealerships representing brands including Jaguar, Land Rover, Volvo, Kia, Honda Motorcycles and Motorrad, and 5 state of the art Bodyshops.